Privacy Policy — mil44

1 Who We Are

mil44 is an internationally licensed online casino and sports betting platform accessible at https://mil44.vip. We operate under an international gaming licence and serve players primarily in Pakistan, offering casino games, live dealer tables, slot games, and a cricket and sports sportsbook. All transactions on mil44 are denominated in Pakistani Rupees (PKR).

For the purposes of this Privacy Policy, "mil44," "we," "us," and "our" refer to the operator of the mil44 platform. "Player," "you," and "your" refer to any natural person who accesses the platform, registers an account, or interacts with mil44 in any capacity.

If you have any questions about how mil44 processes your personal data, you can contact our privacy team directly at [email protected]. We will always do our best to give you a clear, honest answer.

2 Data We Collect

mil44 collects personal data across several categories. The table below summarises the main types of data we hold and the primary reason for collecting each type:

mil44 does not collect special category data (such as biometric, health, or political data) except where a player voluntarily discloses it in the context of a responsible gaming or self-exclusion request.

3 How We Collect Data

mil44 collects personal data through the following channels:

• Direct submission: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in a promotion;
• Automated collection: Technical and usage data collected automatically as you navigate the platform, including IP address, device identifiers, and session behaviour via server logs and analytics tools;
• Payment processors: Transaction confirmation data received from JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT processing partners when you complete a financial transaction;
• KYC providers: Identity verification data returned by third-party KYC service providers upon submission of your identity documents;
• Cookies and similar technologies: Behavioural and preference data collected via cookies and local storage as described in Section 7 of this Policy.

4 Legal Basis for Processing

mil44 processes personal data under the following legal bases:

• Contractual necessity: Processing required to register and manage your account, process deposits and withdrawals, and deliver the platform services you have signed up for;
• Legal obligation: Processing required to comply with KYC, AML, and responsible gaming obligations imposed by mil44's international gaming licence and applicable law;
• Legitimate interests: Processing for fraud prevention, duplicate account detection, security monitoring, and platform improvement, where these interests are not overridden by your data protection rights;
• Consent: Processing for direct marketing communications and non-essential cookies, where you have provided explicit opt-in consent. You may withdraw consent at any time without affecting other processing.

5 How We Use Your Data

mil44 uses the personal data it collects for the following specific purposes:

• To create, verify, and manage your player account;
• To process PKR deposits and withdrawals via JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT channels;
• To conduct KYC age and identity verification as required by our gaming licence;
• To monitor transactions and account behaviour for anti-money laundering (AML) compliance purposes;
• To detect and prevent fraudulent activity, duplicate accounts, and platform abuse;
• To monitor responsible gaming indicators and proactively reach out where problematic patterns are identified;
• To communicate important account updates, security alerts, and regulatory notices;
• To respond to support requests, complaints, and dispute submissions;
• To send promotional communications, bonuses, and offers — only where you have opted in;
• To analyse platform usage trends and improve game and service offerings;
• To comply with requests from licensing authorities, law enforcement, and courts of competent jurisdiction.

mil44 does not use automated decision-making that produces legal or similarly significant effects on players without human review. Responsible gaming risk flags are reviewed by trained staff before any account restriction is applied.

6 Data Sharing

mil44 does not sell your personal data. We share personal data only in the following specific circumstances and only to the minimum extent necessary:

• KYC and identity verification providers: Identity documents and personal details are shared with licensed KYC service providers solely for the purpose of verifying your age and identity;
• Payment processors: Financial data is shared with JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, and USDT processing partners solely to execute your requested transactions;
• Regulatory and licensing authorities: Player data may be disclosed to mil44's licensing authority, financial intelligence units, or law enforcement agencies in response to lawful requests or as required by our licence conditions;
• Platform and infrastructure providers: Technical data may be processed by cloud hosting and security infrastructure providers operating under data processing agreements that bind them to confidentiality and security obligations;
• Legal proceedings: Data may be disclosed to courts or arbitral bodies in the context of legal proceedings to which mil44 is a party.

All third parties with whom mil44 shares personal data are contractually obligated to process that data only for the stated purpose and in compliance with applicable data protection law. mil44 does not permit third parties to use your data for their own marketing purposes.

7 Cookies and Tracking Technologies

7.1 What Are Cookies

Cookies are small text files stored on your device when you visit a website. mil44 uses cookies and similar technologies (such as local storage and session tokens) to operate the platform, maintain your login session, and improve your experience.

7.2 Types of Cookies We Use

• Strictly necessary cookies: Required for the platform to function. These include session management cookies that keep you logged in during your visit. These cannot be disabled without breaking core platform functionality;
• Functional cookies: Store your preferences such as language settings and responsible gaming limit displays;
• Analytics cookies: Collect anonymised data about how players navigate the platform to help us identify usability issues and improve the service. Used only with your consent;
• Marketing cookies: Used to track promotional campaign effectiveness and present relevant offers. Used only with your explicit opt-in consent.

7.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings at any time. Disabling strictly necessary cookies will impair your ability to use the platform. Withdrawing consent for analytics or marketing cookies will not affect your account or access to games.

8 Data Retention

mil44 retains personal data for the periods set out below, after which data is securely deleted or anonymised:

• Account and KYC data: Retained for a minimum of 5 years from the date of account closure, as required by our gaming licence and AML obligations;
• Financial transaction data: Retained for a minimum of 5 years from the date of each transaction;
• Support correspondence: Retained for 3 years from the date the support case is closed;
• Marketing preference data: Retained until you withdraw consent or request erasure, plus a 12-month buffer for legal compliance purposes;
• Technical and usage logs: Retained for 12 months in active form, then archived for up to 24 months for security and fraud investigation purposes.

Where a legal dispute, regulatory investigation, or enforcement action is ongoing, relevant data will be retained for the duration of that proceeding regardless of the standard retention periods above.

9 Data Security

mil44 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure:

• All data in transit is protected by TLS 1.2 or higher encryption;
• Passwords are stored using bcrypt hashing with per-user salts — they are never stored in plain text;
• Sensitive financial and identity data is encrypted at rest using AES-256;
• Access to player data within mil44 is restricted on a strict need-to-know basis, with access logs maintained;
• Two-factor authentication is available and encouraged for all player accounts;
• Regular penetration testing and security audits are conducted by qualified third-party security professionals;
• A documented incident response procedure is in place to contain, assess, and notify affected parties in the event of a data breach.

10 Third-Party Links

The mil44 platform does not contain links to external third-party websites. In the event that any informational content on the platform references an external resource, mil44 is not responsible for the privacy practices of that third party. This Privacy Policy applies solely to data processed by mil44 through the mil44 platform.

11 Children and Minors

mil44 does not knowingly collect personal data from any person under the age of 21. The platform is strictly intended for adult users. If mil44 discovers that personal data has been collected from a person under 21, the account will be immediately suspended, the data will be reviewed for AML compliance purposes, and any confirmed underage data will be deleted in accordance with our legal obligations.

If you believe a minor has registered an account with mil44, please contact us immediately at [email protected] with the subject line "Underage Account Report." We take such reports extremely seriously and will act on them without delay.

12 Marketing Communications

mil44 will only send you promotional emails, SMS notifications, or in-platform bonus offers if you have explicitly opted in to receive marketing communications during registration or via your account settings.

You can withdraw your marketing consent at any time by:

• Clicking the unsubscribe link in any marketing email;
• Updating your communication preferences in your account settings;
• Contacting support at [email protected] with the subject line "Marketing Opt-Out."

Opt-out requests are processed within 48 hours. Withdrawing marketing consent does not affect your ability to use the mil44 platform or your entitlement to receive transactional communications such as deposit confirmations, withdrawal notifications, and account security alerts — these are sent regardless of marketing preference as they are necessary for account operation.

13 International Data Transfers

mil44 operates under an international gaming licence, and certain data processing activities may involve infrastructure or service providers located outside Pakistan. Where personal data is transferred internationally, mil44 ensures that appropriate safeguards are in place, including:

• Data processing agreements incorporating standard contractual clauses recognised under applicable data protection frameworks;
• Transfer only to jurisdictions that provide an adequate level of data protection as assessed by the relevant regulatory body;
• Binding corporate rules where transfers occur within a group of companies subject to a unified data governance framework.

In all cases, the protections set out in this Privacy Policy apply to your personal data regardless of where it is processed.

14 Exercising Your Rights

To exercise any of the data rights summarised at the top of this page — including access, rectification, erasure, restriction, portability, or objection — please contact our privacy team:

• Email: [email protected] with subject line "Data Rights Request"
• Response time: Acknowledgement within 5 business days; fulfilment within 30 days of identity verification
• Identity verification: We will need to verify your identity before fulfilling any data rights request to protect your data from unauthorised disclosure

If you are not satisfied with how mil44 has handled a privacy concern, you have the right to lodge a complaint with the supervisory authority designated under mil44's licensing jurisdiction. Details of the relevant authority are available upon request from our privacy team.

15 Changes to This Policy

mil44 may update this Privacy Policy from time to time to reflect changes in our data practices, regulatory requirements, or platform services. Material changes — meaning changes that meaningfully affect how we collect, use, or share your personal data — will be communicated to registered players by email at least 14 days before the change takes effect.

Non-material changes (such as corrections of typographical errors or clarifications that do not alter substantive rights) may be made without prior notice, but the updated version will always be available at https://mil44.vip/privacy-policy with the effective date clearly displayed at the top of the document.

Your continued use of the mil44 platform after the effective date of any amendment constitutes your acceptance of the revised Policy. If you disagree with the amended Policy, you should cease using the platform and contact us to close your account.

16 Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or to the personal data mil44 holds about you, please reach out to our privacy and support team through the following channels:

• Email: [email protected]
• Live Chat: Available 24/7 directly on the mil44 platform
• Response Time: Email within 24 hours; live chat typically within 5 minutes

When contacting us about a privacy matter, please include your registered mobile number or account username so we can locate your record promptly. For data rights requests, please add "Data Rights Request" to your email subject line. For security breach reports, please mark your communication "URGENT — Security."